Based on the distribution of staff in today’s workplace, you likely have a multigenerational team and the friction that goes along with it. You can improve how you manage that team. With a few specific steps, you can value the different perspectives that each generation brings to the workplace and maximize creativity, innovation, and business results. In professional services industries, time is spent helping customers maximize value from your product or service. It is a people-intensive business. As leaders, none of us can afford the customer impact of turnover and reduced productivity that comes from internal friction among generations.