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5 steps to managing the unexpected with case management

“How to” guide

Managing assets can result in two possible outcomes: the expected and the unexpected. Planning and predictive maintenance help manage failure at the least cost.

Discover how case management helps track and manage events that fall outside of the work order process. Read "5 steps to managing the unexpected with case management"-Infor's "how to" guide to monitoring, documenting, and assessing events before they become problems.

In the guide, you will learn:
How to initiate a case

  • What kinds of information to document
  • Ways to determine the root cause of the event
  • Why assessing risk is important
  • How testing against existing processes benefits your organization

Don't allow unexpected events to disrupt your maintenance strategy. 

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